At the Americans for the Arts Annual Convention, I had the pleasure of listening to Camille Schenkkan of Arts for LA giving an unusually lucid and helpful introductory summary to online tools for donor development and management.
I think those of us who work in online fundraising for a living — especially those of us who mostly work with large organizations, the kind that have a dozen or more people in the marketing department, and technical staff to handle the donor database, and so forth — sometimes forget how mystifying all of this stuff is to a lot of people.
If you’re doing three jobs at once, in an environment where there’s never any extra money lying around, with a board of directors (or a major donor, city council, etc.) breathing down your neck — sound familiar? — what you want is not a bunch of platitudes about the “next generation” and the “new normal.” You want someone to tell you the dozen or so things you need to know, and the half-dozen or so things you should try to do this month or this quarter. Read the rest of this entry »