ARTSblog

Have you ever wondered if it’s worth your time to start that Pinterest page for your organization or business? Is it important that you know what Digg is?

Thankfully, OnlineMBA.com has pulled together a fantastic infographic that will help you determine if Facebook is better for your message or if you should hurry up and start that Twitter account.

By gathering social media demographic info and putting it together in an arts-friendly way (a solar system of social media info), you can take a quick look at the social media universe and then decide if you’re on the right path or if you should be heading toward another orbit.

Here are some facts I gleaned from the resource (as posted on Mashable):

• FACT: Facebook users visit the site 40 times per month and average over 23 minutes on the site per session.
• OPPORTUNITY: That creates an opportunity to really engage with Facebook users. If you can get an article or link to your site on a Facebook user’s newsfeed at the right time, you will have them hooked…for at least that day. A study covering 2007-2010 Facebook use says that the peak use time is Wednesday at 3:00 p.m. ET and daily it is at 11:00 a.m., 3:00 p.m., and 8:00 p.m. ET.

• FACT: 82 percent of Pinterest users are female.
• OPPORTUNITY: The arts are already female-skewing, but if you want to reach out further into the demo, you’ll want to sign up for an account and try it out soon.

• FACT: 71 percent of Google+ users are male and 43 percent are single men.
• OPPORTUNITY: The arts are already female-skewing, but if you want to reach out to older, single men who may bring dates, girlfriends, and/or mothers to your gallery or performing arts center, you might want to dabble and see where Google+ takes you. Read the rest of this entry »

Popularity: 7%

Randy Cohen

Almost one year ago, I posted The Top Ten Reasons to Support the Arts in response to a business leader who wanted to make a compelling case for government and corporate contributions to the arts.

Being a busy guy, he didn’t want a lot to read: “Keep it to one page, please.”

With the arts advocacy season once again upon us…(who am I kidding, it’s always upon us!)…here is my updated list for 2012.

10 Reasons to Support the Arts

1. True prosperity. The arts are fundamental to our humanity. They ennoble and inspire us—fostering creativity, goodness, and beauty. They help us express our values, build bridges between cultures, and bring us together regardless of ethnicity, religion, or age. When times are tough, the arts are salve for the ache.

2. Improved academic performance. Students with an education rich in the arts have higher GPAs and standardized test scores, lower drop-out rates, and even better attitudes about community service—benefits reaped by students regardless of socioeconomic status. Students with four years of arts or music in high school average 100 points better on their SAT scores than students with one-half year or less.

3. Arts are an industry. Arts organizations are responsible businesses, employers, and consumers. Nonprofit arts organizations generate $166 billion in economic activity annually, supporting 5.7 million jobs and generating nearly $30 billion in government revenue. Investment in the arts supports jobs, generates tax revenues, and advances our creativity-based economy.

4. Arts are good for local merchants. The typical arts attendee spends $27.79 per person, per event, not including the cost of admission on items such as meals, parking, and babysitters. Non-local arts audiences (who live outside the county) spend nearly twice as much as local arts attendees ($40.19 vs. $19.53)—valuable revenue for local businesses and the community. Read the rest of this entry »

Popularity: 66%

Clayton Lord

In four days, I have spoken to over 500 people in Boston, New York, DC (which was Livestreamed), and Philadelphia about Counting New Beans and it has been an amazing set of conversations.

Artistic directors, marketers, development people, funders, government representatives—everyone has engaged in a thoughtful and provocative conversation about impact assessment and it’s role in the field.

But I think of all the points raised over the last week, the one that has resonated most with me is around the value and rightness or wrongness of setting artistic goals and then measuring to them.

In Philadelphia, one artistic director admitted to being scared at the implications of being able to measure impact. Alan Brown, speaking from the stage, related a story of an artistic leader in Australia, who upon hearing about impact assessment said, “Great, I’m going to get a 3.5 on spiritual fulfillment this year, and you’re going to expect me to get a 3.6 next year.”

And, just a few minutes ago, I got an extremely well-articulated (and overall very positive and flattering) email from Jason Loewith, executive director of National New Play Network that included a very interesting fleshing out of the fear an artistic leader might have of an outside force, like say a funder, trying to exert control over artistic product through impact assessment. Read the rest of this entry »

Popularity: 8%

Jill Robinson

Ten years into our ongoing patron behavior research and analysis, data is showing us an alarming fact: There’s a huge set of cracks in the foundation of patronage that arts organizations are built upon.

In patron behavior terms, the “cracks” are caused by Tryers. These are households that have infrequent, one-time, or long-ago transactions with arts and entertainment organizations and they are the most prevalent type of patron behavior.

Right now the databases of most arts organizations are likely comprised of 90 percent Tryers. And most of them are patrons you’ve allowed to lapse.

Tryers—TRG Arts research has found—are the least loyal, most expensive to acquire, and most difficult to retain patrons. That most audience or visitor bases are built on Tryers is a real threat to the sustainable future of arts and entertainment organizations. It doesn’t have to be that way.

• The focus on finding new single ticket buyers is part of the problem. Research tells us that new ticket buyers churn out an alarmingly high rate after their first attendance. Often, organizations lose more patrons than they bring in annually, and that trend triggers institutional decline.

• Specific patronage programs–subscription, annual fund giving, membership–are escalators toward lifetime loyalty. Patrons who stick with a company over time and through continuing investment—loyalists—do so through these programs.

• Loyal patrons are made, not found. An organization’s most loyal, most engaged, largest invested patrons rarely if ever arrive in an organization’s pool of supporters fully formed. Research shows that new patrons who do stick with an organization do so by adding specific transactions in an escalating pattern of increased, frequent, current investments of time and money. Read the rest of this entry »

Popularity: 8%

We’ve all been in a play when a phone goes off. Sometimes we see the actors react, while other times the show just continues.

Up until recently, it was forbidden to keep that phone on during a show, but thanks to experiments by local/regional theaters, the idea of “Tweet seats” has grown to Broadway via the new Godspell revival:

We’ve heard all sides of this issue:

Cell phones are just the new “individually wrapped candy wrapper.”

The fad of “Tweet seats” is just a marketing gimmick. Read the rest of this entry »

Popularity: 9%

Tara Connolly

The Southern Entrepreneurship in the Arts conference (SEA), an initiative of the North Carolina Entrepreneurship Center (NCEC) in partnership with national group Self Employment in the Arts, was at a turning point. As we planned the third annual conference for February 2012, we knew this would be our “make-it-or-break-it” year.

Having seen a drop in attendance and revenue during the second annual conference, we needed to regain the momentum we cultivated during the first annual conference, which attracted nearly 300 attendees from nine states to the University of North Carolina at Greensboro (UNCG) to participate.

Marshall Rollings

We reworked the conference structure and partnered with a regional arts initiative, the Tri State Sculptors Association Iron Pour, hosted at Sculptor Jim Gallucci’s studio, to incorporate the event into pre-conference reception. We knew SEA 2012 was packed with diverse content and value. But could we reach and re-engage our target audience?

We increased marketing across multiple channels with support from Opportunity Greensboro, The Coleman Foundation, and Cheap Joe’s Art Stuff. Additionally, two weeks prior, we arranged a “live tweet” for the conference, which surpassed our expectations and helped to generate more buzz before, during, and after the conference.

On February 11, 352 people, including 198 students and 107 artists, gathered at UNCG for the third annual SEA Conference to share entrepreneurial strategies and resources to help emerging artists become successful in their careers and to network among students, emerging artists, working artists, business professionals, and community organizations. Read the rest of this entry »

Popularity: 11%

Clayton Lord

For the next few weeks, I have the good fortune to be traveling with researcher Alan Brown to eight cities across the country as we present the findings from Counting New Beans: Intrinsic Impact and the Value of Art, the two year study and resulting book just published by my organization, Theatre Bay Area.

This week, we visited Chicago and Minneapolis/St. Paul and spoke to nearly 200 artists, arts administrators, and funders about the work. It was energizing, exciting work—as a field, it is clear that we are, many of us, anxious to learn how to talk more effectively and accurately about the power of the art we make, and this research, which attempts to quantify the intellectual and emotional impact of art, was provocative for many in the audiences.

In Chicago, I met an acoustic consultant named Evelyn May who believes that impact assessment (surveying your audiences about how impacted they were by your work) might be an extremely useful way to understand small but important changes you make in the physical space.

While May was particularly talking about things like rattling vents, squeaky floors, etc, I was caught up in thinking about whether you could survey audiences before and after, say, configuring your space in various ways to see what configuration was most impactful. Read the rest of this entry »

Popularity: 7%

Jeff Scott

In an earlier blog entry, I made note of the fact that so many theatres were turning to discount sites such as Groupon and Goldstar to sell tickets and help fill the house in the face of audiences who are cutting back on their entertainment budgets.

In that writing, I commented that perhaps tickets were priced too high to begin with, if selling them at half-price had become such a necessity to get people in the door. In the past week, I personally have received almost half a dozen calls or emails from discount sites wanting to feature my company, so it seems worthwhile to explore these discounts in a little more detail.

One of the biggest downfalls that I’ve read about these discount services is that lack of returning customers. The idea is always pitched as, “if you can just get the people in the door with a discount, they’ll see how much they like it and come back at full price.” Maybe, unless they simply can’t afford it. This might be particularly true of younger audiences, whom we seek to fill the place left by our older patrons, but who may not have the disposable income to become regular patrons.

One suggestion would be to continue to incentivize these customers. They first came because of a great discount, so it stands that they may return for another good deal, though perhaps just 25 percent off instead of 50, as a way to ease them into being full-price patrons over time. Read the rest of this entry »

Popularity: 8%

A poster for "Radius: A Short Film."

A fascinating new project out of Cincinnati just recently caught my attention.

Filmmakers were inspired by The Arts Ripple Effect: A Research-Based Strategy to Build Shared Responsibility for the Arts, a study conducted by local arts agency ArtsWave in 2008.

The study and report were “designed to develop an inclusive
 community dialogue leading to broadly shared public responsibility 
for arts and culture in the region” and “concluded that [their] work with the community through arts and
 culture must be based on a foundation that incorporates a deeper 
understanding of the best way to communicate with the public in
 order to achieve that shared sense of responsibility.”

Calling it “the world’s first game-sourced movie,” Radius: A Short Film, created by Possible Worldwide, a WPP Digital company, with multiple Cincinnati-based partners, “the film was shot in and around Cincinnati during MidPoint Music Festival and other arts events.”

What makes it especially unique is that the film was created by editing “from more than 2,000 unique pieces of crowd-sourced content” gathered using a smartphone app called SCVNGR. Read the rest of this entry »

Popularity: 8%

Tim Mikulski

As I continually seek new information to contribute to our various electronic and print publications, I come across a ton of info that I want to pass along to the field, but they end up sitting on my desk waiting as other topics or projects rise to the top over that information.

In light of that, I thought this blog post can serve as an early spring cleaning (we definitely haven’t had a real winter in D.C. this year) of some of the marketing content I’ve been holding onto.

These two items are from Fast Company, a publication I highly recommend subscribing to if you are looking for different ways to address technology, design, or business issues within your own organization—particularly in the marketing realm.

When it comes to personal branding, an article from early January discusses five steps to building a better personal brand:

1. Have a home base online. While Twitter, Facebook, and LinkedIn are excellent destinations to promote what you do, make sure that you also invest time and energy into your own personal website. Whether you take advantage of easy-to-use tools such as Squarespace or WordPress, a simple and clean online home for all your professional information and social streams is a necessity.

2. Be a better blogger. Although online pundits regularly declare that blogging is dead, such as Jason Calacanis did at a tech conference toward the end of December, blogging has simply become much more diverse. It’s no longer necessary to write multi-paragraph posts (but of course, that’s why you still come to ARTSblog), but instead services such as Tumblr make it easy for individuals to share shorter entries or snippets of text that often include photos and other multimedia. A weekly blog update (or more frequent if you can afford the time) that includes some shareable content is a useful way to drive traffic back from social channels to your website (and to establish yourself as an expert on a topic). Read the rest of this entry »

Popularity: 15%

Tim Mikulski

Late last year, the Wallace Foundation released a series of studies under the banner “Wallace Studies in Building Arts Audiences.”

The series includes four case studies highlighting examples of audience engagement with new and younger audiences without alienating loyal and long-time constituencies.

The four case studies run the arts discipline gamut from the San Francisco Girls Chorus to the Steppenwolf Theatre Company, Boston Lyric Opera, and the Isabella Stewart Gardner Museum in Boston.

Each study is available for downloading and three of the four include online extras that help further illustrate the organizations’ work.

Here’s a quick rundown on the case studies:

More Than Just a Party – “Senior management gave a team of young middle managers the authority to plan and run an evening event aimed at both attracting more 18-34-year-olds and encourage them to engage with the art. Through a series of inventive steps, from hosting games that enabled exploration of the artworks to using hip, young volunteers, the team created a program that exceeded expectations.”

Cultivating the Next Generation of Art Lovers — “[Boston Lyric Opera] would take its abridged operas used in school programs, and turn them into high-quality productions for families…the family performances would feature not only professionals singers, but also an orchestra and new costumes, props, and sets…Post-show surveys revealed the majority of adult attendees were opera fans who wanted to introduce their children to the art form, thus meeting two of [their] goals—providing children with their first experience of opera and creating opportunities for their busy parents to attend performances.” Read the rest of this entry »

Popularity: 13%

Laura Kakolewski

As an arts marketer, I made sure to pay particular attention to the commercials during the Super Bowl.

Although a few stood out from the rest, Twitter helped me discover what I believe to be the smartest Super Bowl commercial that (unfortunately) only aired in Canada.

Before reading any further, take a few minutes to watch this matchless Canadian Budweiser commercial that I found straight from the twitter feed of Scott Stratten (@Unmarketing), author of UnMarketing: Stop Marketing. Start Engaging, and keynote speaker at the 2011 National Arts Marketing Project Conference:

In my opinion, Budweiser Canada deserves a standing ovation from the world of marketing and advertising. Read the rest of this entry »

Popularity: 14%

Rick Lester

When I worked as an arts manager, the election season—-particularly presidential years like 2012—-was a time of fear and loathing. Why?

First and foremost, ticket sales and admissions soften or die immediately before and on Election Day. At TRG, we’ve watched this trend play out across the U.S. over the past two decades in client sales results from markets of all sizes.

An inescapable consequence of major election cycles is campaign advertising—-a driver of America’s economic engine that is bad for arts and entertainment.

The flood of campaign advertising every other October sucks opportunity out of our promotional campaigns. (Just ask anyone in Florida right now where the Republican primaries alone are having a major impact.)

Campaign advertising drives up the price and limits—-in some markets eliminates—-the availability of advertising time on radio and TV. Email inboxes, postal mailboxes, Facebook pages, and Twitter accounts are stuffed beyond capacity. The normal roar of media clutter hits overload.

It becomes nearly impossible to create a viable marketing message capable of cutting through. No matter the quality of what goes on stage or in the gallery, patrons are less likely to hear about it. Read the rest of this entry »

Popularity: 16%

In 2012, Americans for the Arts resolves to invigorate political discourse and the nation by continuing to spotlight the importance of the arts in America. Artists, teachers, arts managers and professionals, lawmakers, administrators, and advocates are integral to this mission.

This election year, the urgency is growing to have political candidates and office holders understand how arts are vital to our communities. We ask that you make your own resolutions this year by responding to this question:

How can the arts energize the political dialogue in your community this election year?

Here are some insightful responses to get you thinking. Add yours in the comments below! Read the rest of this entry »

Popularity: 36%

Tim Mikulski

Trying to garner the attention of local media for something happening in the arts can be a daunting task — particularly if you live in a major media market with only a few newspapers, a handful of TV stations, and one or two radio stations interested in community affairs.

It’s even harder to find out how your local school board voted on your district’s arts education budget or how your state legislative candidates feel about funding for the arts.

All of that is beginning to change thanks to the world of local blogs and websites that are now becoming what used to be the areas covered by a community newspaper, but with easier access and greater availability to everyone.

Local blog sites are everywhere and should be leveraged for all of the above, particularly the “ist” blogs, as they provide a ton of city/regional coverage for the arts, as well as local government actions, etc.

Large cities like Washington, DC also have neighborhood blogs that serve a smaller niche like Prince of Petworth and Penn Quarter Living.

But, there are two websites (although not quite national yet) that often fill up my inbox when it comes to my numerous Google News Alerts for a variety of arts and arts education news –  Patch.com and Examiner.com. Read the rest of this entry »

Popularity: 19%