
Brian Reich
On March 3, I led a webinar on social media. I had three goals for my presentation. First, I wanted to re-frame the way you think about using the internet and technology to communicate, engage, educate, and the like. I wanted to make sure you understood the need to re-consider, and in some cases re-set, everything you are doing because of the influence that these new tools are having on society—and particularly nonprofit organizations and the arts/culture space. Second, I wanted to address the fears that most organizations have about social media—the loss of control, the costs and ability to measure impact, the burden of management, the challenge of getting buy-in from senior management who aren’t intimately familiar with the latest innovations online, and of course the disconnect between you and the audience you are serving. Instead of living in fear, I hoped to show all the opportunities that exist, that technology is not scary, and that the opportunities to reach, engage, educate, and ultimately mobilize audiences to support nonprofits and social causes are continually expanding. And third, I wanted to share some specific examples and put some ‘next practices’ together that anyone could begin to apply to their work almost immediately.
From my perspective, when it comes to communicating with an ever-evolving audience, today’s organization has more than enough tools to get the job done—blogs, podcasts, social networks, mobile, games, search, wikis, and much more. Still, the combination of rapid technological innovation and continuous social shifts has left many organizations struggling to stay focused and execute their ideas. Everything is changing and nothing we are doing is working anymore (at least not entirely). Read the rest of this entry »
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